Frequently Asked Questions

Everything you need to know about shopping with Hudson & Mark.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.

Do you offer international shipping?

Currently, Hudson & Mark ships to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Many of our products come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our customer service department.